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关于美国本FEDEX派送问题
作者:海鸥速递 发布时间:2020-11-21

温馨提示:


9/17/2020

最新公告

亲爱的客户您好:

再次提醒禁止使用任何服务派送含电池的产品,若发现将立即停止服务并重罚。

谢谢配合!


 亲爱的客户您好:

再次提醒禁止使用任何服务派送含酒精成分的产品以及洗手液等易燃物品,尤其是产品包装上贴有 flammable logo 者 (请见以下照片),若发现将立即停止服务并追究责任。

谢谢配合!

9/02/2020

尊敬的客户您好:

请尽量在运单创建后60个小时以内,对不用的运单进行退款申请操作,超过60小时后申请退款的运单均需要Hold30天才能进行退款,敬请配合, 谢谢。

Dear Customer:

Please request a refund for the unused shipping label within 60 hours after the label was created. Please note that if you request a refund after 60 hours, it will be held for 30 days. Thank you for your kind cooperation.



温馨提示:


最新公告

親愛的客戶您好:

收到 FedEx 的新通知,關於 Amazon FBA 的派送,除了以下四個 FBA 之外,其餘 Amazon FBA 可以使用 FedEx Ground 派送

-LAX9

-FTW1

-MEM1

-CLT2

-SMF3

-SNA4

-LGB8

-LGB4

-LAS1

-ONT8

-ONT9

-CLT2

- SMF3
- LGB8
- FTW1
- CLT2这

上述FBA 的倉庫地址,請勿使用 FedEx 送仓

除了以上之外的其他 Amazon FBA 皆可使用 FedEx 正常派送

謝謝配合!




05/15/2020

严禁使用任何服务派送含酒精成分的产品,若发现将停止服务并追究责任。谢谢配合!


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另外FedEx/UPS 也希望寄件人能确认正确的收件地址,以及收件人是否可以正常收取包裹,尽量减少拦截包裹以及更改寄件地址的情况发生,因为目前在FedEx/UPS 的各个转运仓的包裹数量过多,要找出该包裹加以拦截或改地址有一定的难度,敬请配合,谢谢!


Besides, FedEx / UPS also hopes that the sender can confirm the correct receiving address and whether the recipient can receive the package normally to minimize the occurrence of interception of the package and change of the delivery address.

Currently there are too many packages in FedEx/UPS warehouses which make it difficult to locate the package to intercept or change the address, please cooperate. Thank you for your cooperation.

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1. 包裹拦截退回寄件

除了FedEx收取的费用以外,postlabels酌收每个包裹 $12的处理费

2. 包裹更改收件人地址
除了FedEx收取的费用以外,postlabels酌收每个包裹 $16 的处理费

3. 申请索赔
a. 包裹丢失索赔
postlabels酌收每个包裹 $5 的处理费 + 索赔成功金额的 5%
b. 包裹受损索赔
postlabels酌收每个包裹 $10 的处理费 + 索赔成功金额的 5%

注一. postlabels 将从 4/6 星期一 凌晨 12点 开始上述工单的收费
注二. postlabels 保有随时更改和调整收费标准的权利


1. Parcel interception and return to sender
In addition to the fees charged by FedEx, Postlabels charges a processing fee of $ 10 per package

2. Parcel change recipient address
In addition to the fees charged by FedEx, Postlabels charges a processing fee of $ 15 per package

3. Claim
a. Lost package claim
Postlabels charges a processing fee of $ 5 per package + 5% of the successful amount of the claim

b. Package damage claim
Postlabels charges a processing fee of $ 10 per package + 5% of the successful amount of the claim

Note 1. Postlabels will charge for the above work orders starting from 12am on April 6 (Monday).
Note 2. Postlabels reserves the right to change and adjust the fees at any time.


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近日收到 FedEx / UPS 通知,因为疫情缘故,美国本土派送业务有以下影响,请贵公司一起协助配合

1. 若收件人因疫情影响无法正常收取包裹,FedEx / UPS会保留包裹在其转运中心七天左右的时间,时间一到该包裹会自动退回寄件者,并收取退回寄件者的相关费用,不做另行通知

2. 除了会收取退回包裹的费用之外,因为近期FedEx/UPS转运中心堆积了太多的包裹,因此也增加了包裹遗失的风险

3. FedEx建议最好能先行联系确认收件者可以收取包裹,再将包裹交给FedEx / UPS 派送,以避免产生额外的退回费用,并降低包裹丢失的风险


Recently we received notices from FedEx / UPS.  Because the epidemic situation is getting worth, the last mile delivery service may have the following changes.  Please do your best to cooperate with FedEx / UPS.

1. If the recipient cannot receive the package due to the impact of the epidemic, FedEx / UPS will keep the package at its transit center for about 7 days.  When the time comes, the package will be automatically returned to the shipper and the relevant fee for returning the package will be charged without further notice.

2. In addition to the fee for returning the package, because the FedEx / UPS transit centers have accumulated too many packages recently,. it also increases the risk of package loss.

3. FedEx / UPS suggests that it is best to contact the recipient first to confirm that the recipient can receive the package, and then deliver the package to FedEx / UPs for delivery to avoid additional return fees and reduce the risk of loss of the package.



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